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United Airlines Dog Travel Policies

For Air Carrier Information Click Here
For International Customs/Quarantine Information
U.S. Airport Pet Relief Areas and Off-Leash Areas


United Airlines

United  Air Hub Airports
Chicago
Washington Dulles
Denver
Houston Intercontinental

For The Full United Airlines Policy: United Airlines Complete Pet Travel Information

 

In-cabin pets

Advance reservations for in-cabin pet travel are required.

Request an in-cabin booking for your pet through united.com or by calling the United Customer Contact Center at 1-800-UNITED-1 (1-800-864-8331).

Dog in soft-sided kennelUnited allows domesticated cats, dogs, rabbits and household birds (excluding cockatoos) to travel accompanied in the aircraft cabin on most flights within the U.S. An in-cabin pet may be carried in addition to a carry-on bag and is subject to a $125 service charge each way. There is an additional $125 service charge for each stopover of more than four hours within the U.S. or more than 24 hours outside of the U.S.

In-cabin pet kennels

A pet traveling in cabin must be carried in an approved hard-sided or soft-sided kennel. The kennel must fit completely under the seat in front of the customer and remain there at all times. The maximum dimensions for hard-sided kennels are 17.5 inches long x 12 inches wide x 7.5 inches high (44 cm x 30 cm x 19 cm). The recommended maximum dimensions for soft-sided kennels are 18 inches long x 11 inches wide x 11 inches high (46 cm x 28 cm x 28 cm). Soft-sided pet carriers may exceed these dimensions slightly, as they are collapsible and able to conform to under-seat space without blocking the aisle. With the exception of birds, there may only be one pet per kennel, and the animal must be able to stand up and turn around comfortably. Two birds may travel in the same kennel.

Service animals

Trained service animals are allowed in-cabin to accompany qualified customers with disabilities. Service animal procedures differ from standard in-cabin pet procedures. Visit the Service Animals section for more information.

International travel

Rules for international in-cabin pets vary. For additional assistance or information, or to book international in-cabin travel for a pet, contact the United Customer Contact Center.

Health declarations and vaccination requirements for dogs entering the U.S.

The Centers for Disease Control and Prevention (CDC) require all dogs entering the U.S., except those arriving from certain rabies-free countries, to be immunized against rabies. Vaccinations must be completed at least 30 days before arrival in the U.S. Since puppies must not be vaccinated before three months of age, puppies under four months old will not be admitted into the U.S. unless they are arriving from a rabies-free country.

Each dog entering the U.S. must be accompanied by a valid certificate of rabies vaccination, signed by a licensed veterinarian and including the following information:

  • Name and address of the dog’s owner
  • Identifying information for the dog, including breed, sex, age, color and markings
  • Date of vaccination and the name of the vaccine used
  • Date when the vaccination expires. If no expiration date is stated, the vaccination must have been completed within 12 months before arrival in the U.S.

 

Visit the CDC website for more information.

Restrictions based on aircraft, cabin and seat

  • In-cabin travel for pets is booked on a space-available basis.
  • A customer traveling with an in-cabin pet cannot be seated in the bulkhead or an emergency exit row.
  • Two pets per flight are allowed in our premium cabins on select aircraft. Pets are not permitted in our premium cabins on Boeing 747, 757, 767, 777 or 787 aircraft due to limited storage space under the seat.
  • Four pets per flight are allowed in United Economy® on all United flights.
    • A customer traveling with an in-cabin pet in United Economy on Boeing 757-200 aircraft will need to be seated in a window seat due to limited storage space under aisle and middle seats.
  • The number of in-cabin pets allowed varies by United Express® partner airline. For additional information about the operating carrier’s in-cabin pet policy, contact the United Customer Contact Center.

Other restrictions

  • Pets are not permitted on flights to, from or through Australia, Hawaii or Micronesia (including Guam).
  • Pets are not permitted to travel with unaccompanied minors.
  • Pets must remain in kennels with the door secured at all times while in the boarding area and on board the aircraft.
  • The customer is responsible for complying with all applicable state and country entry requirements.
  • Pets younger than eight weeks are not permitted.
  • Pets must travel on the same flight(s) as the customers who are responsible for them.
  • In the event of an emergency, oxygen service will not be available for pets.
  • United’s in-cabin pet policy applies to flights operated by United and United Express only. For codeshare flights, please check the operating carrier’s in-cabin pet policy. If you are traveling on multiple airlines, please check with each carrier individually to ensure acceptance. United can only accept your pet for flights operated by United and United Express.

PetSafe

PetSafe® is our specially designed program for transporting animals that are not eligible to travel in the aircraft cabin.

PetSafe offers airport-to-airport travel for animals. Our program includes a dedicated 24-hour PetSafe desk, the ability to track your pets from origin to destination and much more. You can also earn 500 MileagePlus award miles for each PetSafe shipment within the U.S. and 1,000 miles for all other shipments.Footnote

To learn more about entry requirements for your pet’s destination as well as more details about pet travel to and from the U.S. and most countries, please visit APHIS Pet Travel by the USDA.

Please read the information in the "Before you book" section below before you request a PetSafe booking for shipping your pet.

 

 

 

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